Skip to main content

Puls is an on-demand repair service for your smartphone and smart home

Introducing Puls - on-demand smartphone repair & smart home setup
Can’t live with ’em, and can’t live without ’em. No, we’re not talking about the significant other in your life. Rather, we’re talking about the other relationship you’re more invested in than you may like to admit — that with your electronics, and specifically, your phone. Given that marriage therapist Winifred Reilly tells Digital Trends that 80 percent of folks under 24 sleep with their phones (61 percent of whom are single, no surprise), it’s safe to say that we’re a generation truly obsessed with tiny screens. And when those screens break, all hell breaks loose.

Luckily, a cracked device doesn’t have to be cause for panic — not with Puls.

Recommended Videos

Founded in 2015, Puls is a rapid-response services platform for a wide range of smart devices. The company offers in-home repair services for just about any smartphone you may have. In October, the company partnered with Google to expand its services for the Google Pixel and Pixel XL to cities across the U.S., and also added repairs for the Pixel 2 and Pixel 2 XL smartphones.

“Puls has built a strong business around seamless, same-day, in-home repair and installation services for smart technology devices,” explained Eyal Ronen, CEO and co-founder of Puls. “We come to your home or office, in under an hour, and provide the service on the spot.”

While the company is based in San Francisco, it offers services throughout the major cities of the U.S., including Atlanta, Houston, Boston, Miami, Washington, D.C., and New York, just to name a few. By using proprietary technology, Puls promises to intelligently match and instantly dispatch the necessary repair person in order to address damaged mobile devices.

But that isn’t the only service in Puls’ wheelhouse. The company also offers smart home device setup as well as TV mounting, and help generally arrives at your front door in less than 60 minutes. As Ronen noted, “TVs are getting bigger, smarter, and cheaper every year, thanks to advances in screen technology and manufacturing processes. Such large screens must be carefully and securely mounted on the wall.” Puls technicians promise “fast, reliable, professional TV installation, so you don’t drop your new TV, or drill into your wiring.” 

And if your TV is a smart one, the company can help with that as well. Whether it’s setting up streaming features, connecting an audio system, or just figuring out how to get Alexa to talk to your new television set, the company can help.

Puls isn’t necessarily the only company that provides such services, however. For your phone repairs, there’s iCracked, which comes to your home or office to repair your smartphone or tablet. And there are a number of smartphone makers, including Samsung, that will offer the same convenience as well. That said, Puls seems to be one of the few companies that not only offers phone repairs, but a wide range of technical services as well. After all, if you’re smartphone-obsessed, chances are you have at least one smart home hub or other connected device in your home. 

The company has technicians with the right parts for each job available from 8 a.m. to 9 p.m. local time, seven days a week, including holidays. Pricing is straightforward and can be found on the company website before you ever call a technician to your door, so you shouldn’t suffer from any sticker shock.

So if you’re in need of some on-demand repairs for your tech-savvy life, Puls may just be the service you’ve been waiting for. And to sweeten the deal around Valentine’s Day, the company is offering customers a free tempered glass repair with the code “freeglass.”

Lulu Chang
Former Digital Trends Contributor
Fascinated by the effects of technology on human interaction, Lulu believes that if her parents can use your new app…
HomeValet launches the Smart Box, a secure container for all your deliveries
An image showing how to use the app to open the Smart Box

HomeValet is a company attempting to modernize the home delivery experience. It just announced the launch of its Smart Box and app, a device that delivers a contactless and secure place to store your groceries and packages.

If you haven’t heard of HomeValet, they’ve been a leader in contactless home delivery for years now. They create outdoor containers for delivery drivers to place your orders in when you aren’t home or don’t want to interact with others -- something seen more with today’s pandemic climate.

Read more
The Home Connectivity Alliance wants to bring you the smart home of your dreams
A 55-inch Samsung The Frame 4K TV hangs on a wall in a dining room.

The interconnected nature of smart home technology has long been the subject of discussion, especially with regard to the "walled gardens" that sprang up around different platforms. Many opinion pieces (our own included) said that the smart home would never be truly "smart" until interoperability became commonplace. Today, a number of different companies came together to announce the launch of the Home Connectivity Alliance, an organization devoted to creating interoperable appliances within the home. This announcement might pale in comparison to CES 2022 launches of a massive new TV or a nifty new robot vacuum, but it's just as important.

The HCA is made up of American Standard Heating and Air Condition, Arcelik, The Electrolux Group, Haier, GE Appliances, Samsung Electronics, and Trane Residential. The presence of some of these companies comes as a surprise given their relatively low profile in the smart home market, but Samsung's membership is no surprise at all. Samsung has long been a proponent of Matter, another platform pushing for interconnectivity between devices.

Read more
Apple will now let you fix your own iPhone in win for right-to-repair campaigners
iPhone 13 Pro style shot.

Apple will finally let iPhone users repair their own iPhones, the company announced this week. It will start this effort with the iPhone 12 and iPhone 13 series, with an expansion to older iPhones and more of its product lines in the near future. Dubbed Self Service Repair, it is aimed at those customers who have the experience, skills, and willingness to get hands-on with product repairs. The company will send (or rather, sell) people parts, tools, and a manual in what is a huge win for right-to-repair campaigners.

The new Apple Self Service Repair Online Store will offer more than 200 individual parts and tools for sale.  Apple also noted that these customers who get access to the parts, tools, and manuals join a club of more than 5,000 Apple Authorized Service Providers and 2,800 Independent Repair Providers.

Read more