Over the last two years the UK mobile gaming market was worth around $165 million, according to research group GfK. But if figures are correct, then around $60million is being spent on games that can’t be played, mobile developer GetJar claims.
The company blames compatibility issues for the high failure rate, which stands at 33%.
Ilja Laurs, founder and chief executive at GetJar, said on Vnunet, “This is an important challenge for the mobile entertainment industry, for developers and for the operators which supply the vast majority of games in the UK. By bringing more detailedtesting into the development process developers and carriers could iron out many of the compatibility issues without having a negative impact on development process or costs. It is our experiencethat users tend to blame themselves for a compatibility failure and therefore do not actively pursue a refund.”