European BlackBerry Customers Go Without Mail

By Digital Trends Staff Updated October 25, 2009

European BlackBerry Customers Go Without Mail

For those who use their BlackBerrys, checking them can become an addiction. And for business customers, they’re a lifeline. But for a while yesterday, enterprise customers in Europe were left stranded and BlackBerry e-mail services went down for a while.

According to Ahmed Datoo, vice president of marketing for remote device management company Zenprise:

"A customer in the UK got an alert from Zenprise at 13:32 that the RIM SRP network went down. That network looked to be back up and running around 15:00. One of our US customers supports users in Europe and received an alert from Zenprise roughly the same time, but service for them was restored at 14:13."

Zenprise said the problem appeared to be that one of Research in Motion‘s (the company behind the phone) IP addresses went down, and there was a delay routing to the back-up IP address.

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Classic BlackBerries are finally losing suppport as company shuts down services

BlackBerry Key2. Credits: BlackBerry official.

After kickstarting the smartphone era, BlackBerry's classic devices and services are finally shutting down. No, not the Android-powered modern BlackBerries such as the KeyOne, Key2, and Key2 LE, but anything that ran a BlackBerry-branded operating system. Whether this is a classic QWERTY keyboard powered by BlackBerry 7, or the iPhone-inspired BlackBerry 10, or even the forgotten BlackBerry PlayBook OS -- it's all shutting down this month.
"As another milestone in the BlackBerry journey, we will be taking steps to decommission the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1, and earlier versions, with an end of life or termination date of January 4, 2022," the company announced. "As of this date, devices running these legacy services and software through either carrier or Wi-Fi connections will no longer reliably function, including for data, phone calls, SMS, and 911 functionality. We have chosen to extend our service until then as an expression of thanks to our loyal partners and customers."
BlackBerry bids farewell to its longtime customers. Julian Chokkattu/Digital Trends
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The company tried to rejuvenate its smartphone business by launching its own touchscreen phones and later its own operating system in 2013, but had little success. Unable to keep up,ity stopped the creation of smartphones in 2016 and licensed services to TCL Ltd. between 2016 to 2020. BlackBerry promised to launch a smartphone by the end of 2021 in partnership with OnwardMobility, but that hasn't panned out.
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GoPro Hero 10 Black.

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Mobile

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BlackBerry Key2. Credits: BlackBerry official.

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