Skip to main content

Verizon gets slapped with $7.4 million fine for customer privacy violations

verizon vulnerability left millions of users at risk
Image used with permission by copyright holder
Back in 2006, Verizon used customer information from 2 million customers in order to create targeted marketing campaigns. While such a strategy isn’t a novel idea, Verizon committed the one mistake companies would likely wish they could get away with — not notice its customers that they could opt out of the campaigns. As a result, the FCC slapped Verizon with a $7.4 million fine.

Related: FiOS problems: the potholes in Verizon’s fiber internet “fast lane”

Recommended Videos

The FCC caught wind of Verizon’s privacy violations in 2013 when Verizon voluntarily came forward after it determined that “a subset of its customer, small business and medium business customers did not receive the opt-out notice on their initial bill.” Verizon and the FCC agreed on the fine, with Big Red agreeing to strengthen its processes and to provide information to customers regarding how to opt out from such programs over the next three years.

While $7.4 million is unlikely to dent Verizon’s bottom line, it could be seen as a warning for other companies to take notice. If such a fine would be issued to a smaller marketer or company, it would likely cripple it.

Related: FCC tells Verizon that just because other carriers throttle, doesn’t mean it can, too

Williams Pelegrin
Former Digital Trends Contributor
Williams is an avid New York Yankees fan, speaks Spanish, resides in Colorado, and has an affinity for Frosted Flakes. Send…
Robinhood reports data breach affecting 7 million customers
Robinhood app on a smartphone.

Online stock trading platform Robinhood has been hit by a data breach affecting about seven million of its customers, the company revealed on Monday, November 8.

The Menlo Park, California-based company said the “data security incident” took place on Wednesday, November 3, when an unauthorized third party “obtained access to a limited amount of personal information.”

Read more
TCL’s Tab Pro 5G might be worth it for Verizon customers who want cheaper 5G
Image of Tab Pro 5G Tablet front lock screen.

TCL has just announced its first 5G tablet from Verizon, the Tab Pro 5G. The specs are largely midrange, but it offers a large and crisp screen, decent performance, and fast 5G connectivity at a reasonable $400 price tag. Verizon is also offering a "Buy More, Save More" promo where users can save $100 on a new Tab Pro 5G purchase if they also purchase an eligible Android smartphone on a Verizon plan. It's no iPad, but it's a good budget-friendly option for a device with 5G Ultra Wideband.

The device weighs 16.09 ounces and comes in Metallic Black, giving it a relatively standard and inoffensive look. The tablet also has a fingerprint sensor built into one of the side keys and face-unlockcapabilities.

Read more
Verizon is offering the iPhone 13 Pro totally free to new and existing customers
Apple's new iPhone 13 Pro.

 

Have you seen the new iPhone 13 Pro yet? It looks fantastic, but perhaps even more exciting is what Verizon is offering new and existing customers. "Get the iPhone 13 Pro on us," they've promised. You can pre-order the 13 Pro now, for free, using the current promotion, which we'll dig into in a sec. Verizon is also hosting a big sale on cases and screen protectors, offering up to 25% off new iPhone 13 Pro gear. So, if you already ordered the phone, you can still take advantage of some excellent offers.

Read more