Skip to main content

Here’s what you can do if you’re having PS4 issues after the v2.0 update

sony playstation store brought down in another hack attack 4
The version 2.0 update for Sony’s PlayStation 4 is live as of October 29, but it seems to have brought with it a host of issues in addition to new features like Share Play and a revised Standby Mode, now called Rest Mode. It’s the latter that’s causing issues for some — though it’s not the only source, as the response on NeoGAF suggests — with certain consoles simply not powering back up when put into Rest Mode. Not how it’s supposed to work, just so we’re clear.

The ongoing issues have of course been a topic of discussion on Reddit, and there’s one thread in particular you might want to take a look at if these issues are troubling you. Different users there are reporting varying degrees of luck (some good, some not so much) with fixing the Rest Mode issue by powering down the console completely, either by unplugging it or holding the power button down for 5-7 seconds, and then booting it back up in Safe Mode.

Recommended Videos

To start in Safe Mode, press and hold the power button after the console’s been powered off, and keep your finger there for several seconds, until you hear a second beep. A text-only menu should pop up on the screen. Some suggest reinstalling the latest firmware (option #3) while others suggest restoring original settings and/or rebuilding the database (options #4 and 5). It seems that there’s no one fix that’s working for everyone, but some are having success at least. Another fix that’s been suggested, at least for addressing other issues, involves turning off the console’s online capabilities.

One poster specifically notes that you can spot Rest Mode issues if the strip of light on the top of the console is blinking orange; a solid orange light means you’re fine. Though you’re probably not fine if your console isn’t turning on, regardless of what that light is doing.

Sony hasn’t yet responded to Digital Trends’ request for comment, but the issue is widespread enough now that 2K Games postponed the “Big Alpha” for Evolve on PS4, which was set to happen over the Halloween weekend. Expect this to be officially addressed soon; we’ll update this post once we hear more.

Adam Rosenberg
Former Digital Trends Contributor
Previously, Adam worked in the games press as a freelance writer and critic for a range of outlets, including Digital Trends…
How to connect a PS4 controller to a PC
ps4, game console, Sony

The PlayStation 4 was all the rage a couple of years ago. Now, with the PS5 on the market, it may not be long before you start to consider retiring your PS4.

Read more
How to connect Bluetooth headphones to a PS4
how to connect bluetooth headphones a ps4 gold headset

Although you can plug any pair of headphones into your PS4 controller and game in private, Bluetooth is the way to go. With native Bluetooth support, you can connect most headphones to your PS4, no annoying cord required. Here’s how to connect Bluetooth headphones to a PS4. Keep in mind, though, that not all headphones are compatible with the PS4. Follow the first few steps of this guide to see if your pair is.

Further reading

Read more
Should you buy a PS4 on Black Friday?
A PS4 Pro sitting on a table with a controller.

The PlayStation 5 may be Sony’s golden child at the moment, but its predecessor is still going strong. The PS4 remains a solid option for those who aren’t ready to break the bank, thanks to its strong backlog of exclusives and cross-gen support that’s expected to last through 2021. If you don’t already own a video game console and are looking for Black Friday deals this year, there’s no harm in hanging back a generation. Here’s what you need to know if you want to take advantage of the Black Friday gaming deals and snap up a PS4 this holiday.

View PS4 Black Friday Deals at Amazon

Read more