Skip to main content

404 page not found error: What it is and how to fix it

404 page not found error on Digital Trends.
Judy Sanhz
404 page not found error on Digital Trends.
Judy Sanhz

When you know how to fix a 404 page not found error, you have more peace of mind if it ever happens again. This is a standard error people encounter, regardless of what browser they use.

That doesn’t make it less frustrating when you see it. But the good news is that there are various possible solutions you can try to correct the page not found error.

Recommended Videos

What does 404 mean?

The 404 page not found error is an HTTP response status code that indicates the server did not find the page you requested. This doesn’t mean the server is unavailable; it is only the page you were trying to access.

You can encounter this page on any browser and operating system. You can even see the 404 page not found error on Google if the page is no longer available. That’s a frustratingly broad description, I know. But as you’ll see, it’s an error that has many possible causes.

Does a 404 error mean I was blocked?

Not necessarily. There are various possible reasons why you can’t access this page besides the possibility of being blocked. Keep reading to see a list of possible reasons for this error.

You can check to see if you’ve been blocked by trying to access the page from a different device or reading the site’s terms of service guidelines to see if you did something that results in users being blocked. Contacting the site’s support page can also be of help.

Some variations on how 404 is shown

Google's funny way of showing 404 error with a broken robot.
Google

The page not found error can have different forms depending on the website and server configuration, such as:

  • 404 not found
  • 404 error
  • Page not found
  • The requested URL was not found on this server
  • HTTP 404 not found

The most common version is 404 not found, and the most user-friendly way is Page not fFound. You can also find humorous ways for sites to show this error, such as, “Oops! You found a black hole in our website.” Google shows a broken robot with the words, “That’s all we know.”

Common causes for a 404 error

The error has various possible causes, such as:

  • A mistyped URL or the page being moved without a redirect.
  • A broken link due to a change in the URL structure could also be the culprit and is something the site’s administrator needs to fix.
  • If the site page you’re trying to access uses WordPress, 404 errors can come up due to redirect issues and permalink problems.
  • Domain Name System (DNS) issues. DNS is like the internet’s phonebook, turning text such as www.example.com into IP addresses such as 192.0.2.1 that computers use to connect you with the page you’re looking for. If the DNS is not configured correctly, you can get this error.
  • File permissions can also be the reason why you’re getting the page not found error. You’ll most certainly get his error if you’re trying to access files you don’t have clearance for.
  • Caching issues can lead you to the error page and not the page’s content.
  • The page doesn’t exist anymore.

How do I fix a 404 page not found?

Clear cache box for Chrome.
Judy Sanhz

There are many quick and easy ways to fix the 404 page not found error, such as refreshing the page or checking the URL for typos. You can also clear your browser cache since it may have saved the cached 404 error instead of the fresh one. The steps to clearing the cache on your browser will vary based on the one you’re using, but if you’re a Chrome user, you can clear the cache by going to Settings > Privacy and security > Clear browsing data > Advanced tab > Choose All time > Clear data.

If you’re trying to find a specific page on a site, try using the site’s search tool and typing the keywords for the page you’re looking for. For example, if you need to find a page that writes about how to use bold in WhatsApp, you can type the words WhatsApp bold and type Enter.

If you have tried all possible solutions and you’re still getting the 404 page not loading error, you can contact the site for more information or ask them to fix it. Other possible fixes include using another device and Incognito Mode since this mode doesn’t save cookies or cache and always gives you a new page version.

Judy Sanhz
Judy Sanhz is a Digital Trends computing writer covering all computing news. Loves all operating systems and devices.
What is packet loss, and how do you fix it?
resetplug wifi router

There are few things more frustrating than trying to work, game, or stream a movie and experiencing stuttering, pausing, and other unstable behavior due to a dodgy internet connection. Even if your Wi-Fi signal is strong or you're using a wired connection, you can still experience hiccups due to the irritating phenomenon of packet loss.

If you're wondering what packet loss is and how to fix it, we're here to help explain the issue and show you how you can mitigate it.
What is a packet?
Think of a single email as a convoy of buses taking the class to Disney World. Each bus carries a portion of the overall student body -- your email -- along with information about where it’s going, where it’s from, and who is riding in the seats.

Read more
How to change your language in Google Chrome on desktop
Chrome OS

Google Chrome supports a wide range of languages. While it'll default to English in most cases, there's nothing stopping you from changing its settings and displaying pages in Spanish, French, or dozens of other languages.

Changing your default language in Chrome takes only a few seconds, and the technique used is the same across Windows and Mac. Aside from changing your language, note that Chrome now gives you the option to automatically translate pages written in another language – making it easy to read content from around the globe.

Read more
How to switch back to classic Google Chrome design
Google Chrome with pinned tabs on a MacBook on a table.

Google Chrome, one of the most popular web browsers, underwent a significant redesign known as "Material You" a few months ago. While some users embraced the changes, others found them unappealing and disruptive to their browsing experience.

If you fall into the latter category and miss the classic Chrome design, there's good news – you can easily revert to the old layout with a few simple steps. We'll walk you through the process of switching back to the classic Google Chrome design.
When was the new Google Chrome design implemented?
Google announced the Material You redesign in September, but it took some time for all users to notice the changes. Many users observed the update in December. The alterations included subtle shifts in the placement of tabs, menus, and icons. While not overly invasive, there was a clear change, and some people simply don’t like change.
Switching back to the classic Google Chrome design
If you don’t like the Material You design, you can easily switch back to Chrome’s classic design by following the steps below.

Read more