Skip to main content

How to factory reset an HP laptop

hp elitebook 840 aero g8 review laptop
Mark Coppock/Digital Trends

Factory resetting any laptop is an unnerving prospect, but sometimes it’s the only effective option left to perform a clean reset to get rid of any lingering technical issues. If you’re at the stage where you need to reset an HP laptop for any number of reasons, then this guide will walk you through the process, step by step.

Difficulty

Easy

Duration

5 minutes

What You Need

  • An HP laptop with Windows 10

How to factory reset an HP laptop on Windows 10

Step 1: Open the Settings window on your Windows 10 laptop by pressing Windows Key + I.

Step 2: Select the Update and security option, and then select Recovery.

The Update and Security option in Windows 10.

Step 3: For a clean reset of the HP laptop where it goes back to its factory setting, select Get started situated below the Reset this PC section.

The Reset this PC Get started button in Windows 10.

Step 4: The next step involves choosing whether you want the files contained within your system to remain on the device after the reset is performed. Select Keep my files to go ahead with this particular option. You can also choose from Change settings after clicking this option to not restore apps and settings that came with the PC.

Alternatively, you can also select the Remove everything option, which will completely return the system to its factory setting, meaning it will more or less be a new, fresh HP laptop with no files, programs you’ve downloaded, etc., remaining on your machine.

The Remove files and clean the drive option will make the device like new, while the Just remove my files setting won’t perform a clean sweep of the hard drive.

Either way, when clicking the Next button for whichever method you’ve chosen, you’ll be instructed to plug your PC into a power outlet to proceed. Once the factory reset is completed, the screen will display a window to set up the HP laptop once again.

The different reset options in Windows 10.

How to factory reset an HP laptop without a password

Step 1: Reboot the HP laptop by making sure it’s completely shut down and then turn it on again.

Step 2: Select the F11 button immediately after the system has booted to access Troubleshooting. Please note that you may need to use other F keys such as F9 or F10 if F11 doesn’t work for you.

The F11 options menu for a Windows 10 laptop.

Step 3: Select Troubleshoot and then choose the Reset this PC option. Simply follow the steps outlined from the previous section to complete the factory reset process.

The Reset this PC option within Troubleshooting for a Windows 10 laptop.

For a comprehensive guide on how to factory reset the different versions of Windows regardless of your system manufacturer, then be sure to visit our detailed guide.

Zak Islam
Computing Writer
Zak Islam was a freelance writer at Digital Trends covering the latest news in the technology world, particularly the…
HP just knocked $100 off this 15-inch Chromebook for back-to-school
HP Chromebook 14b sits on a desk.

HP is winning the Chromebook deals battle with a cheap deal on the HP Chromebook 15.6. Usually $330, it's down to $230 for a limited time only. It's perfect for students heading back to class soon and looking to snag themselves a laptop that doesn't cost too much. A pretty sweet saving indeed, let's take a look at why you should buy it and quickly. After all, it's unlikely to stay this price for long.

Why you should buy the HP Chromebook 15.6
Sporting an Intel Celeron N4500 processor, 4GB of memory and 64GB of eMMC storage, the HP Chromebook 15.6 won't rival the best Chromebooks but it has the essentials. It has many of the key features you'd need like a 15.6-inch HD screen with 1366 x 768 resolution along with 250 nits of brightness and anti-glare technology. We wouldn't use this in bright sunlight but in your dorm, it should look just fine. It's good to see this size too compared to something smaller from other Chromebooks.

Read more
Best 2-in-1 laptop deals: HP, Dell, Lenovo and more starting at $199
A woman uses the trackpad of the HP 14-inch 2-in-1 touch laptop.

If you’re in the market for a new laptop, a 2-in-1 laptop is something to consider, especially if you also like the touchscreen capabilities of a tablet or smartphone. And you’re in luck, as some of the best laptop deals currently taking place are discounts on 2-in-1 laptops. Many of the best laptop brands are currently seeing 2-in-1 models discounted, including the likes of HP, Lenovo, and Dell. We’ve tracked down all of the best 2-in-1 laptop deals taking place right now, so read onward for more details on what might make the best deal for you.
ASUS CM3200 Chromebook — $199, was $299

While the best laptops often focus on delivering as much power as they can into their footprint, the best Chromebooks tend to focus on simplicity and delivering just the things more entry-level users need. This is true with the ASUS CM3200 Chromebook, which comes in at under $200. This price point gets you quite a bit, including an HD touchscreen display, an 8-core processor, 4GB of RAM, and 64GB of internal storage space. This is generally plenty for base users like students, or professionals whose work doesn’t go much further beyond word processors, spreadsheets, and browsing the web.

Read more
Hurry — this HP 2-in-1 laptop just dropped under $500 today
hp pavilion family refreshed intel amd cpu x360 2018

HP has one of the better laptop deals for students who want a stylish and versatile laptop. Today at HP, you can buy the HP Pavilion x360 2-in-1 laptop for $480 instead of $700. A considerable saving of $220, this is a great laptop for using in class before enjoying it in your dorm in tent mode while streaming shows. If you're keen to learn more, keep reading or you can get straight to the details by hitting the buy button.

Why you should buy the HP Pavilion x360
HP is one of the best laptop brands out there right now and it's particularly good at making some of the best 2-in-1 laptops. With the HP Pavilion x360 2-in-1 laptop, you get an Intel Core i3 processor along with 8GB of memory and 256GB of SSD storage. This is a fairly standard spec for a system of this price and fine for typing up documents, general web browsing, and other light activities. The highlight here is its display. It has a 14-inch full HD touchscreen so you can be more hands-on with your work or scrolling time. It offers 250 nits of brightness and edge-to-edge glass so it looks reasonably stylish too. An HP Rechargeable Tilt Pen is included if you prefer to sketch out designs with a stylus. In laptop mode, you'll appreciate the full-size silver keyboard with a fingerprint reader to save you from manually entering your passwords.

Read more