Skip to main content

AirPods won’t connect or pair? Here’s how to fix it

what is spatial audio explained apple music iphone 14 airpods pro
Simon Cohen / Digital Trends

Apple AirPods are among the best wireless earbuds in the world. They sound great, their portability makes them perfect for carrying with you wherever you go, and they're easy to set up and use. Until they're not.

Whether you're sporting the latest 2nd-generation AirPods Pro or the 3rd-gen AirPods , there are various reasons your AirPods may not be connecting to your iPhone or any other device. Luckily, there are several steps you can take to fix this. Here is what you can do when your AirPods won’t connect or pair.

Recommended Videos

Difficulty

Easy

Duration

10 minutes

What You Need

  • A pair of Apple AirPods

  • A supported device like an iPhone or iPad

Phil Nickinson wearing the Apple AirPods Pro and Ray-Ban Meta smart glasses.
Phil Nickinson / Digital Trends

How to fix connection issues with your AirPods

To resolve this issue, we'll look at all the possible solutions, from the easiest to the hardest, for getting your AirPods paired.

Step 1: Move closer: This sounds simple, but the first thing to try is to move closer to your device. The acceptable range between the AirPods and your supported device is around 30 feet. However, a lot depends on your surroundings. Electrical interference, walls, and other obstacles can cause connection problems that can only be resolved by placing the AirPods closer to your iPhone, iPad, or other device.

Apple Music's spatial audio collection seen on an iPhone 14, next to Apple AirPods Pro.
Simon Cohen / Digital Trends

Step 2: Check your AirPods' battery: A low battery can also be a factor. Be sure that your AirPods and device are charged. Otherwise, the connection won’t work.

There are various ways to check the battery life of your AirPods. One simple method is to hold the AirPods case (with the earbuds inside) close to your mobile device. This should trigger a pop-up window that displays the battery level of both the AirPods and the charging case. You can also use a battery widget.

You will also receive notifications on your iPhone or iPad when your AirPods battery falls to 20%, 10%, and 5%. You will also hear a low battery tone in one or both of your AirPods.

screenshots showing airpods battery levels
Bryan M. Wolfe / Digital Trends

Step 3: Reset your AirPods: We know, we know, it's the basic "turn-it-off-and-turn-it-back-on" methodology, but it works.

If you're running iOS 16 or later, in the Settings menu of your iOS device, you'll see your AirPods listed just above Airplane Mode — access the connection menu this way and find Forget this device.

If you don't see them there, go to Bluetooth, find your AirPods and select the blue "i" icon next to it. Once in there, select Forget this device.

Tap the name of your AirPods in the iPhone settings menu.
Digital Trends

Step 4: Restart your device: If you still can’t connect your AirPods, try to reboot your supported device to see if that resolves the issue.

Step 5: Update the software:You can also see whether there's a software update for your mobile device. If there is, spend the time to update it. You should also take the necessary steps to update the AirPods themselves.

Connection problems aren't the only issue you might experience with your AirPods. Check out our guide on resolving other common AirPods problems as needed.

Bryan M. Wolfe
Bryan M. Wolfe has over a decade of experience as a technology writer. He writes about mobile.
How to turn on Voice Isolation with Apple AirPods
A pair of Apple AirPods Pro in an open case with a swimming pool in the background.

Apple’s AirPods remain one of the best pairs of wireless earbuds you can buy, always sitting at the forefront of delivering exceptional audio experiences, catering to music enthusiasts, professionals, and everyone in between. Apple now offers Voice Isolation on select AirPods, including the AirPods Pro 2 and new AirPods 4. This tool significantly enhances call clarity by minimizing background noise and focusing on your voice.

Below, we explore enabling and using Voice Isolation with your Apple AirPods to make your conversation as straightforward as possible.

Read more
AirPods Pro 2 haven’t gone back to full price since Prime Day
The Apple AirPods Pro 2 with USB-C and MagSafe buds on a table with case in the background.

The Apple AirPods Pro 2 with USB-C and MagSafe are originally priced at $249, but they've been available with a discount from Amazon since Prime Day in July. They're on sale right now at $190, which isn't as cheap as from the AirPods deals of the shopping event when they were going for $169, but the $59 discount is still a pretty nice score for these premium wireless earbuds. However, the longer this trend goes on, the higher the chance that the streak ends and they go back to their regular price. If you want to take advantage of the savings, we highly recommend pushing through with your purchase as soon as you can.

Why you should buy the Apple AirPods Pro 2 with USB-C and MagSafe
The lowered price of the Apple AirPods Pro 2 with USB-C and MagSafe likely remains because of the launch of the Apple AirPods 4 with ANC, which brought active noise cancellation to the entry-level AirPods. The feature was previously only available in the AirPods Pro line. However, because the Apple AirPods Pro 2 come with silicone eartips, they do a superior job at preventing you from hearing unwanted noise. Both models of wireless earbuds offer USB-C charging, but the Apple AirPods Pro 2 feature a force sensor that translates swipes into volume adjustments, and overall better sound quality for listening to music and taking calls.

Read more
Early Prime Big Deal Days offer drops AirPods Pro (2nd Gen) to $190
The Apple AirPods Pro 2 with USB-C and MagSafe in their case.

Now's a fantastic time to buy the Apple AirPods Pro 2 with USB-C, as the wireless earbuds are on sale at $59 off from Amazon in its early Prime Big Deal Days. From their original price of $249, they're down to a more affordable $190 in an offer that may no longer be available when the shopping event starts on Oct. 8. If you want to take advantage of this 24% discount, you're going to have to be quick because their price may go back to normal at any moment.

Why you should buy the Apple AirPods Pro 2 with USB-C
The recently announced Apple AirPods 4 is getting a lot of attention as the first model in the series to offer active noise cancellation, but the Apple AirPods Pro 2 with USB-C is still our recommendation for Apple fans in our roundup of the best wireless earbuds. Compared to the Apple AirPods 4, the Apple AirPods Pro 2 with USB-C feature eartips that really seal in the sound, which makes their ANC more effective. They're also more comfortable to wear, so you'll be able to maximize their battery life of up to six hours with ANC enabled, and up to 30 hours with their charging case.

Read more