Skip to main content

How to factory reset an Echo Pop

The Echo Pop is the latest (and most affordable) product to join the Amazon Echo family. Setting up the device is simple, and performing a factory reset is even easier. However, performing the task isn’t as straightforward as you’d expect.

Here’s a complete look at how to factory reset your Echo Pop, along with a few reasons to perform the irreversible operation.

Difficulty

Easy

Duration

5 minutes

What You Need

  • Echo Pop

amazon echo pop review 15

How to factory reset an Echo Pop

There are two different ways to reset your Echo Pop. If you want to perform a soft reset that keeps your smart home connections intact, you’ll simply need to hold the Volume Down and Volume Up buttons for 15 seconds. But if you want to perform a factory reset on your Echo Pop, here’s what you need to do.

Step 1: Ensure the device is plugged in. If it’s not responsive, try unplugging it and plugging it back in.

Step 2: Wait for the device to fully power on.

Step 3: Hold the Volume Down and Microphone Off buttons for 25 seconds.

Step 4: The light bar will turn off, then turn back on. When this happens, the factory reset is complete.

Step 5: You can now go about setting up the Pop like a brand-new device.

Step 6: Keep in mind that a factory reset deletes all your personal information and any other connections saved to the device.

When should you factory reset your Echo Pop?

Performing a factory reset on your Echo Pop is a great way to prepare the device for sale. If you’re listing it on eBay or giving it away to a family member, a factory reset will ensure none of your personal information is stored on the device.

You can also try performing a factory reset if your Echo Pop starts acting funny or is experiencing a bug that prevents it from working as intended. Before a factory reset, however, you should try the soft reset that can be performed by holding down both Volume buttons. You can also simply try unplugging the Pop and letting it sit for 10 seconds – then plugging it back in.

Whatever the reason, know that a factory reset cannot be reversed. Once the operation is performed, there’s no way to recover all the connections or other data that was wiped. If you’re no longer going to be using the Pop, consider heading over to your Amazon account and finding the Manage Your Content and Devices tab. From here, you can deregister the Pop from your profile.

Editors' Recommendations

Jon Bitner
Jon Bitner is a writer covering consumer electronics, technology, and gaming. His work has been published on various websites…
This Shark self-emptying robot vacuum is discounted from $549 to $300
The Shark IQ Robot Self-Empty XL robot vacuum emptying its contents.

If you're looking at robot vacuum deals because of the convenience that these cleaning devices will provide, you should be searching for a self-emptying one to make things even easier for you. Here's a suggestion -- the Shark AV1002AE robot vacuum with a self-emptying base, which is available from Amazon with a 45% discount. You'll enjoy $249 in savings on its original price of $549, as you'll only have to pay $300. We're not sure how much time you've got left to take advantage of this offer though, so if you're interested, you're going to have to hurry with your purchase.

Why you should buy the Shark AV1002AE robot vacuum

Read more
How to fix a Ring doorbell that won’t chime
Person installing Ring video doorbell

When working as expected, Ring video doorbells are a great addition to most smart homes. Offering just about everything you’d find on a traditional doorbell, plus the addition of video alerts and customizable settings, it’s easy to see why they’re so popular. However, every so often, Ring doorbells will misbehave and stop working as intended – and one of the most common issues is that your Ring video doorbell won’t chime properly.

Read more
How to set up Ring motion zones
Ring Video Doorbell 4

If you’re getting too many unwanted Ring alerts, it might be time to customize your Ring motion zones. This feature lets you tell your Ring video doorbell which areas of your front yard to monitor -- if motion happens beyond these zones, it’ll be ignored. It’s most useful for homes in busy neighborhoods with bustling sidewalks or a constant flow of traffic, but almost every location can benefit from a few tweaks to Ring motion zones.

Read more