Skip to main content

Digital Trends may earn a commission when you buy through links on our site. Why trust us?

Poor Priv sales could spell the end of BlackBerry’s mobile division

blackberry-priv
Ted Kritsonis/Digital Trends
Priv, an Android phone with a physical keyboard, isn’t a big seller — but that may be because it’s made by BlackBerry. The company bet it all on the smartphone, but it looks like loyal customers wanted a device running BlackBerry’s operating system, rather than Android.

An unnamed AT&T executive said BlackBerry’s first Android phone isn’t doing so well, and is seeing a lot of returns., according to Cnet. The news may not be so surprising, but what’s interesting is that it’s coming from an AT&T executive. AT&T has been a close ally of the telecommunications company, and the comments may mean it could be difficult for BlackBerry to find a carrier to sell its future devices.

Recommended Videos

“The BlackBerry Priv is really struggling,” a “high-level executive” told Cnet. “We’ve seen more returns than we would like.”

And reasons revolve around BlackBerry customers struggling to switch from BlackBerry OS to Android — but that’s not the only problem. BlackBerry marketed the phone as a high-end device, and even priced the Priv higher than the iPhone 6S at $700.

“There isn’t much volume growth in the premium segment, where Apple and Samsung dominate,” the executive reportedly said.

But we knew that already — BlackBerry CEO John Chen admitted it himself when he said the Priv was “too high-end a product.”

““The fact that we came out with a high end phone [as our first Android device] was probably not as wise as it should have been,” Chen said.

Two rumored midrange Android products are reportedly in the works, and they could be BlackBerry’s last chance at reviving its mobile division. But if people are clamoring for smartphones running BlackBerry 10, it’s unclear if Android phones will generate any profit. Chen said the company has no plans to release a handset running the BB10 operating system.

And it’s no joke that the Priv and the two rumored Android smartphones are BlackBerry’s last hope — Chen said in October that the company would “think twice” about staying in the smartphone business if it cannot generate a profit in 2016.

Analysts expected the company to sell at least 850,000 devices in the first quarter of 2016, but BlackBerry fell short of expectations by only selling 600,000 handsets, the company reported in April.

BlackBerry did not respond for comment.

Julian Chokkattu
Former Digital Trends Contributor
Julian is the mobile and wearables editor at Digital Trends, covering smartphones, fitness trackers, smartwatches, and more…
Everything you need to know about the OnePlus 13
Official OnePlus 13 product renders showing rear panel colors.

OnePlus is an excellent brand that offers powerful flagship phones at a great value compared to some of its competitors. We followed every rumor about the OnePlus 13 for months, but now it's here — and it's everything we hoped for. It might not be available in the Western market yet, but it will be soon.

So, what makes the OnePlus 13 so special? Here's everything you need to know about OnePlus' latest flagship.
When is the OnePlus 13 being released?

Read more
Qualcomm Snapdragon 8 Elite vs. MediaTek Dimensity 9400: the race is on
Comparison of Qualcomm Snapdragon 8 Elite and MediaTek Dimensity 9400 processors.

The flagship mobile silicon race has entered its next phase, one that will dictate the trajectory of Android hardware heading into 2025. Merely weeks after MediaTek wowed us with the Dimensity 9400 system on a chip (SoC), Qualcomm also pulled a surprise with the reveal of the Snapdragon 8 Elite.

But this time around, the battle is not as straightforward. Where MediaTek is working closely with Arm and adopting its latest CPU and graphics innovations, Qualcomm has firmly put its faith in custom cores. These are no ordinary cores, but a next-gen iteration of the same fundamental tech stack that powers Windows on ARM laptops.

Read more
Discolored line on your new Kindle? You aren’t alone
Amazon Kindle Colorsoft Signature Edition on a table.

The new Kindle Colorsoft Signature Edition is the first full-color e-reader, and a lot of bookworms couldn't wait to get their hands on it. Sadly, many people are reporting the display has a discolored yellow area at the bottom of the screen. The problem is so widespread that the Kindle Colorsoft dropped to an average review rating of 2.6 out of 5, although it does remain the bestselling e-book reader at the moment.

The cause of the discoloration isn't clear. Some users report that it only happens when using the edge lighting feature on the Kindle, while others say it appeared after a software update. Either way, the yellowing is a problem, especially on a device that Amazon has marketed as being great for comics and graphic novel fans. It's hard to enjoy the colorwork in a comic when it's distorted.

Read more