Skip to main content

Verizon may disconnect unlimited subscribers who use an ‘extraordinary amount’ of data

verizon upgrade fee contracts
Ken Wolter/123RF
Subscribe to Verizon and use lots of data? You may find yourself without service, and soon. Droid Life reports that beginning on August 31, Big Red will disconnect grandfathered unlimited subscribers who use an “extraordinary amount” of 4G LTE data each month.

“Extraordinary amount,” unfortunately, is an ill-defined term — Verizon won’t publicly divulge a figure. Instead, users who run afoul of the carrier’s threshold will be notified individually via a mailer and bill messages. From that point forward, they’ll reportedly have two options: switch to Verizon’s more restrictive, tiered Verizon Plan, or face disconnection. Folks who opt not to swap by August 31 will have 50 days to re-activate their line on a Verizon Plan subscription, according to Droid Life.

Recommended Videos

Subscribers will begin to receive warnings on Thursday, July 21.

The move comes a week after Verizon revamped its data plans with larger data allotments, higher prices, and new features aimed at curbing overages. Carryover Data lets subscribers keep any data they haven’t used in a month for one billing cycle. Data Boost grants customers a temporary 1GB of 4G LTE data for a one-time charge of $15. And Safety Mode supplants data overage fees with a $5 a month feature, free on Verizon’s pricey XL and XXL plans, that automatically throttles speeds to 128 kilobits when a subscriber runs over their monthly bucket of data.

Verizon has done its darnedest to entice its grandfathered unlimited subscribers to switch to tiered plans, frequently under the pretense of “network management.” In November of last year, it increased the monthly price of unlimited data to $50 (up $20 from the previous $30) — a hike the carrier characterized as necessary to “maintain the highest network” performance. “As data use continues to grow, we continuously evaluate the price of our plans and services,” Verizon said. “There are options out there that don’t involve unlimited that may be a better fit [for some customers].”

In 2014, Verizon took a more drastic measure: throttling of unlimited customers’ data during peak network times. It abandoned those plans after Federal Communications Commission (FCC) Chairman Tom Wheeler issued a letter warning the company against violating the agency’s net neutrality rules. “It is disturbing to me that Verizon Wireless would base its ‘network management’ on distinctions among its consumers’ data plans, rather than on network architecture or technology,” he wrote.

Verizon is not the only one guilty of throttling unlimited customers. AT&T reduces the speeds of customers on legacy unlimited data plans after they reach 22GB of 4G LTE of data in a month “at times and in areas that are experiencing network congestion.” T-Mobile, meanwhile, throttles customers who use more than 21GB in a billing cycle, and Sprint reduces the speeds of subscribers who hit 23GB within a thirty-day period. None, however, go so far as to threaten customers with disconnection.

Kyle Wiggers
Former Digital Trends Contributor
Kyle Wiggers is a writer, Web designer, and podcaster with an acute interest in all things tech. When not reviewing gadgets…
Everything you need to know about the OnePlus 13
Official OnePlus 13 product renders showing rear panel colors.

OnePlus is an excellent brand that offers powerful flagship phones at a great value compared to some of its competitors. We followed every rumor about the OnePlus 13 for months, but now it's here — and it's everything we hoped for. It might not be available in the Western market yet, but it will be soon.

So, what makes the OnePlus 13 so special? Here's everything you need to know about OnePlus' latest flagship.
When is the OnePlus 13 being released?

Read more
Qualcomm Snapdragon 8 Elite vs. MediaTek Dimensity 9400: the race is on
Comparison of Qualcomm Snapdragon 8 Elite and MediaTek Dimensity 9400 processors.

The flagship mobile silicon race has entered its next phase, one that will dictate the trajectory of Android hardware heading into 2025. Merely weeks after MediaTek wowed us with the Dimensity 9400 system on a chip (SoC), Qualcomm also pulled a surprise with the reveal of the Snapdragon 8 Elite.

But this time around, the battle is not as straightforward. Where MediaTek is working closely with Arm and adopting its latest CPU and graphics innovations, Qualcomm has firmly put its faith in custom cores. These are no ordinary cores, but a next-gen iteration of the same fundamental tech stack that powers Windows on ARM laptops.

Read more
Discolored line on your new Kindle? You aren’t alone
Amazon Kindle Colorsoft Signature Edition on a table.

The new Kindle Colorsoft Signature Edition is the first full-color e-reader, and a lot of bookworms couldn't wait to get their hands on it. Sadly, many people are reporting the display has a discolored yellow area at the bottom of the screen. The problem is so widespread that the Kindle Colorsoft dropped to an average review rating of 2.6 out of 5, although it does remain the bestselling e-book reader at the moment.

The cause of the discoloration isn't clear. Some users report that it only happens when using the edge lighting feature on the Kindle, while others say it appeared after a software update. Either way, the yellowing is a problem, especially on a device that Amazon has marketed as being great for comics and graphic novel fans. It's hard to enjoy the colorwork in a comic when it's distorted.

Read more